Direct Chem Systems is a family owned and managed business, the owner, Dennis Stiles has a long personal history in the restaurant business. He started off as a line cook and later became a General Manager for the then, Po Folks restaurant in Atlanta, GA.
It was there that he met and started a thirty year friendship with Rodger Gotthardt; the former owner of Direct Chem, which was called Direct Cleaning Solutions; they remain friends still to this day.
Dennis' history in the service industry has had its effects on him and his business practices. While always looking to the future to build Direct Chem Dennis always keeps an eye over his shoulder never forgetting where he came from, behind the line. He knows the margins in the Restaurant industry are small, that being said he strives to give his customers the best quality at the best price with the best service in the industry.
This philosophy, this business practice, has stood him in good stead during the recent COVID -19 pandemic as it pertains to his clients. Dennis stayed in touch with his clients during this time which has hit the restaurant industry like few others. He has done whatever he can to help struggling clients get on their feet and move forward in a new way. This industry like many was hit hard and will never be the same. Looking to the future as always Direct Chem Systems will continue to grow and improve to meet the changing needs of its clients as they move forward in a new time where nothing will be the same.